Table of Contents

Despite the large number of topics covered in Information Age Management, the book is not overly large or daunting. Each section of Information Age Management and its appendix is bite-sized and concise with clear action-items. The writing style is no-nonsense and punctuated with humor, comic illustrations, and diagrams.

  • i. Title Page
  • ii. Copyright
  • iii. e-Book Information
  • iv. Acknowledgments
  • v. List of Illustrations
  • vi. Introduction
  • Section I: The Case for Information Age Management
    • 1. Temporal Anomalies
    • 2. Non-traditional Work Styles Are Here to Stay
    • 3. Why This Is a Good Thing
  • Section II: Information Age Management Explained
    • 4. Flexibility and Responsibility Go Hand in Hand
    • 5. Determine Your Needs
    • 6. Determine Their Needs
    • 7. Challenges to Anticipate
    • 8. Putting It All Together
  • Section III: How to Find and Keep Good Workers
    • 9. Writing a Good Help Wanted Ad
    • 10. Online Job Application and Screening Applications
    • 11. First Contact Protocol
    • 12. Screening
    • 13. Evaluations
    • 14. In Conclusion – Hiring Workers
  • Section IV: Specific Considerations
    • 15. Software Development
    • 16. Outsourcing Development
    • 17. Vendor Relationships
    • 18. Internal IT and Helpdesk
  • Section V: The Care and Feeding of Geeks
    • 19. Web Developers
    • 20. Software Developers
    • 21. Systems Administrators
    • 22. Distractions are Part of the Process
    • 23. Final Thoughts on Geeks
  • Section VI: Summary
  • Appendix (Technology)
    • Good Technology Deployment
    • A. Web Server
    • B. Content Management Systems
    • C. Front-end Web Languages
    • D. Back-end Web Languages
    • E. Mobile Development
    • F. Semantic Web
    • G. Virtual Private Network (VPN)
    • H. Agile Development Software
    • I. Project Management Software
    • J. Time Tracking Software
    • K. Bug Tracking Software
    • L. Version Control
    • M. E-mail and Calendaring
    • N. Instant Message
    • O. Telephone/VoIP
    • P. Conference Phone and Conference Bridge
    • Q. Webcam and Virtual Presence
    • R. Software as a Service (Saas)
    • S. Free and Open-source Software (FOSS)
  • Endnotes
    • Endnotes for Main Body
    • Endnotes for Appendix (Technology)
  • About the Author