Despite the large number of topics covered in Information Age Management, the book is not overly large or daunting. Each section of Information Age Management and its appendix is bite-sized and concise with clear action-items. The writing style is no-nonsense and punctuated with humor, comic illustrations, and diagrams.
- i. Title Page
- ii. Copyright
- iii. e-Book Information
- iv. Acknowledgments
- v. List of Illustrations
- vi. Introduction
- Section I: The Case for Information Age Management
- 1. Temporal Anomalies
- 2. Non-traditional Work Styles Are Here to Stay
- 3. Why This Is a Good Thing
- Section II: Information Age Management Explained
- 4. Flexibility and Responsibility Go Hand in Hand
- 5. Determine Your Needs
- 6. Determine Their Needs
- 7. Challenges to Anticipate
- 8. Putting It All Together
- Section III: How to Find and Keep Good Workers
- 9. Writing a Good Help Wanted Ad
- 10. Online Job Application and Screening Applications
- 11. First Contact Protocol
- 12. Screening
- 13. Evaluations
- 14. In Conclusion – Hiring Workers
- Section IV: Specific Considerations
- 15. Software Development
- 16. Outsourcing Development
- 17. Vendor Relationships
- 18. Internal IT and Helpdesk
- Section V: The Care and Feeding of Geeks
- 19. Web Developers
- 20. Software Developers
- 21. Systems Administrators
- 22. Distractions are Part of the Process
- 23. Final Thoughts on Geeks
- Section VI: Summary
- Appendix (Technology)
- Good Technology Deployment
- A. Web Server
- B. Content Management Systems
- C. Front-end Web Languages
- D. Back-end Web Languages
- E. Mobile Development
- F. Semantic Web
- G. Virtual Private Network (VPN)
- H. Agile Development Software
- I. Project Management Software
- J. Time Tracking Software
- K. Bug Tracking Software
- L. Version Control
- M. E-mail and Calendaring
- N. Instant Message
- O. Telephone/VoIP
- P. Conference Phone and Conference Bridge
- Q. Webcam and Virtual Presence
- R. Software as a Service (Saas)
- S. Free and Open-source Software (FOSS)
- Endnotes
- Endnotes for Main Body
- Endnotes for Appendix (Technology)
- About the Author